---
title: "Policy"
url: "https://kb-ak.credentia.com/en/article/policy"
language: "en"
last_updated: "2025-04-22T19:16:27.930Z"
---

# Policy

Outlines the policy for the NNAAP Examination in Alaska

### **Absence Policy**

Candidates who are late or absent for an exam may submit an excused absence via the Credentia Platform within 14 calendar days of the exam date for the following reasons: 

-   Illness of yourself or a member of your household 
-   Death in the family 
-   Traffic accident or ticket
-   Court appearance or jury duty 
-   Military duty 
-   Weather emergency
-   Incarceration 

Your request must include documentation or verification for the cause of the absence.

For example,

-   If you are absent because of jury duty, you must upload a copy of the court notice.
-   In the case of illness, verification from a medical provider must be included in your request. 

**Note:** Credentia takes 3-5 business days to review. The decision of Credentia to approve or deny the excused absence will be final.

### **Weather Emergencies**

A test center or online examination will be delayed or cancelled only in emergencies. If severe weather or a natural disaster makes the test site inaccessible or unsafe, the examination will be delayed or cancelled. In the event of an examination change due to a weather emergency, candidates will be contacted with the information on file by phone and email of cancellation.